Effective Date: Mar 30, 2026
This Privacy Policy describes how BacStage, Inc. ("BacStage," "we," "us") collects, uses, discloses, and protects personal information when you use the BacStage App (Fan / Follower) or the BacStage Business App (Talent).
This policy applies to all users and both applications unless otherwise stated.
Depending on your role, we may collect:
Talent Only:
BacStage does not store payment card or bank account details. All payments and payouts are processed by Stripe and Stripe Connect.
We use information to:
We may share information with:
We do not sell personal information.
Video calls are live interactions between users. BacStage does not monitor calls in real time. Recording of calls is prohibited unless explicitly authorized.
Users acknowledge that video and audio data may be transmitted through third-party infrastructure to facilitate calls.
We retain personal information only as long as necessary to:
Certain records (including tax and payment records) may be retained for up to seven (7) years as required by law.
Depending on your location, you may have the right to:
Requests may be submitted through in-app support.
California residents have the right to:
We will not discriminate for exercising privacy rights.
We implement administrative, technical, and organizational safeguards designed to protect personal information. However, no system is completely secure.
BacStage is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.
If you access BacStage outside the United States, you consent to the transfer and processing of information in the United States.
We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of the updated policy.
BacStage, Inc.
info@bacstage.app
By providing your mobile phone number during registration or account use, you consent to receive transactional SMS communications from BacStage. These messages may include:
These messages are strictly transactional, service-related, and non-marketing in nature.
Users provide explicit consent to receive account-related SMS notifications by selecting the SMS consent checkbox during registration.
Certain messages, including account verification codes, password reset codes, fraud prevention alerts, and account security notifications, may be sent as necessary to verify account ownership, maintain account security, and prevent unauthorized access.
Users may manage optional SMS notification preferences through their account settings after registration.
Message frequency may vary depending on user activity, such as login attempts, scheduled calls, transactions, or account events.
You may opt out of receiving SMS messages at any time by replying:
After opting out, you may receive a final confirmation message.
Opt-out requests are processed immediately and no further messages will be sent after confirmation.
Message and data rates may apply according to your mobile carrier’s plan. BacStage is not responsible for any charges incurred or delays in message delivery due to carrier or network issues.
Your phone number may be processed and transmitted through authorized third-party communication providers (such as Twilio Inc.) solely for the purpose of delivering transactional messages. These providers are contractually obligated to protect your data.
BacStage does not sell, rent, or share your phone number with third parties for their marketing purposes. SMS communications are limited to transactional and service-related purposes only unless separate, explicit consent is obtained.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Users may manage optional SMS notification preferences through their account settings.
Disabling SMS notifications may prevent the delivery of non-essential communications such as call reminders, booking notifications, message alerts, and service updates.
However, account verification codes, password recovery messages, fraud prevention alerts, and other security-related communications may continue to be delivered when necessary to maintain account security and access.
For additional information regarding SMS consent, account registration, and notification preferences, please review the following resources:
END OF PRIVACY POLICY